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Re-invent your work.

CRC develops Marketing Plan with Bagia& Associates, a leading
Philadelphia immigration law firm, using new employee engagement survey.
Read the whole story here...

Contact the CRC to schedule a free assessment of your organization's key revenue growth and cost optimization opportunities. 30%+ improvements in sales productivity and process costs are the critical determinants of success in today's economy.

CRC helpscompanies enhance revenue growth and improve profitabilityby applying knowledge engineering and process optimization techniques to their business processes. Realize dramatic improvements in your client experience, operational effectiveness, and work flow designs through the CRC's assessment tools, process modeling techniques, and technology implementations.

There is a qualitative difference in the CRC approach. Our analyses begin with a thorough assessment of employee engagement levelsand measurable client results. Strategic recommendations are built on a solid foundation of operational experience and a deep appreciation for the change management requirements of any successful implementation.

Contact the CRC to schedule an assessment of your organization's process capabilities. Through these tools we can rapidly identifystrategic dimensions thatprovide your business with the strongest growth trajectory and your clients with results that build loyal and enduringrelationships.

For service leaders and contact center executives, read the new white paper from the contact center optimization experts at CRC: New Strategies for Contact Center Leaders. Learn the latest techniques and strategies for gathering market intelligence and driving client loyalty to new levels. Download your free copy by clicking here.

The CRC experts developed a detailed marketing plan with us that will drive extraordinary growth over the next three years. Between our world class expertise in immigration law and the CRC's deep experience in process analysis and organizational design, we redesigned our marketing approach to really engage the organization in driving change.

-- Jay Bagia, Founder, Bagia & Associates

(Read the CRC's detailed analysis ofmarketing plan development for law firms. Click here... )

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